Return Policy

Thank you for purchasing original artwork from mistycreates. We hope you love your new piece, but if there is an issue, please review our return policy.

Return Conditions

  • We accept returns within 15 days of the delivery date.
  • Items must be in the same condition as received and in their original packaging.
  • Proof of purchase is required for all returns.

Initiating a Return

To start a return, please contact us via our contact page at mistycreates.com/contact. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damaged Items

We only accept returns for damaged items. If you receive a damaged product, please contact us immediately with photos of the damage. We will work with you to resolve the issue as quickly as possible.

Exchanges

We do accept exchanges. If you would like to exchange your item for another piece, please contact us to discuss your options.

Thank you for understanding and for supporting original art.